Loyalty Program - Mr. Gugu & Miss Go

Welcome to the Mr. Gugu & Miss Go loyalty program! It has never been so easy to win unique prizes. Take a few minutes to read the rules and then start earning your points.

How does it work?

The loyalty program gives you the opportunity to earn points that you can later exchange for unique rewards. Discount codes, gift cards, unique promotions and many others are waiting for the program members. You earn points even for the simplest activities in our store. You will barely notice and the first prizes will be waiting for you!

How can I join?

Joining our program is very easy. Create an account on our online store www.mrgugu.com, confirm your email address and start earning points. The first points you earn will appear on your profile for the process of creating an account.

How exactly can I earn points?

You can earn points for the simplest actions taken and for every penny spent in our store:

Account creation - 50 points
Completed profile information - 50 points
Subscription to the newsletter - 50 points
Your birthday gift - 50 points
Product Review - 50 points
Placing an order - 10 points for 1€ spent

Example: Spend 200€ in our store and get 2000 points

What can I get?

We have prepared many interesting offers and promotions. For your points, you can buy discount codes for 20% or 40%. There are also vouchers for free masks and hoodies. When you collect the right amount of points you can buy all products in our store at discounted prices. The offer of promotions and gifts will continue develop and change. To see what rewards are currently available, visit your loyalty program panel.

How can I use the points already earned?

During your visit in our store, you can click "REWARDS" item in the lower left corner. Click on it and you will see how many points are already in your account and what offers you can take advantage of. Clicking on the GET item will lead to the purchase of the reward and the points used will be deducted from your account.

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Loyalty program FAQ

If you already have an account, signed up for the newsletter or filled out a profile and there are no points on your account, write to us at info@mrgugu.com and we will solve this problem!

Points will never disappear from your account! You can use them whenever you want.

Discount codes and gift cards will be valid for half a year! During this time, feel free to use them.

Of course! You can use the gift card as a gift for your loved one.

The promotion offer changes regularly. If you don't see it in your loyalty program, it probably has already expired. We encourage you to use others that are certainly equally interesting.

If you have noticed any mistake in the allocation of points, please let us know! at info@mrgugu.com. We'll take care of it and the points will be credited to your account shortly.

We will send both the gift card and the discount code to your e-mail address, which was provided when creating the account.

No worries! Double-check your e-mail inbox, including the SPAM folder. If you have not heard from us, please let us know at info@mrgugu.com and we will resolve the matter as soon as possible.

Naturally! You do not incur any costs for participating in our program.

In the lower-left corner of the page, there is a button "REWARDS". Clicking it will bring up a window in which you will find not only the status of the points you already have, but you will also find out what rewards are waiting for you.

Unfortunately, if the product is returned or the order is canceled, the points earned are removed.

Participation in the program is 100% voluntary and you can resign from it at any time. For this purpose, contact the Customer Service Department.

You will receive 10 point for every 1€ spent.

Don't worry! If you have any more questions or would like us to clear your concerns, please email us at info@mrgugu.com. We will help as soon as possible.